How long will my order take to arrive?
Standard shipping is usually between 3 and 7 business days. Express shipping is usually between 1 and 3 business days. However very remote and rural areas might take longer than the recommended delivery times. (eg. Perth)
PLEASE NOTE: WE ARE EXPERIENCING SLIGHT DELAYS WITH DELIVERIES DUE TO COVID.
How much is shipping?
Standard shipping is $11.95 for ALL of our DESIGN YOUR OWN gift boxes. You can add express shipping for a flat rate of $19.95 per box.
Do you ship internationally?
Not at this stage, however we do accept orders from overseas to be delivered anywhere in Australia.
Is there a product limit on the custom design boxes?
No, you can fill up to your heart’s extent! If you are unsure just pop us a message on email@example.com
Is there a card included in the gift box?
Yes, all our gift boxes come with a fully personalised handwritten card. Simply fill in your gift message in the 'add a note to your order' section on the cart page.
I want my receiver to open the box on a specific day, how do I arrange that?
No problem, just add the 'open on' gift tag to your cart and fill in the date together with your gift message in the 'add a note to your order' section on the cart page. We will then make sure this date appears on the gift tag on the outside of the box.