How long will my order take to arrive?
Standard shipping is usually between 3 and 8 business days. Express shipping is usually between 1 and 4 business days. However very remote and rural areas might take longer than the recommended delivery times. (eg. Perth)
How much is shipping?
Standard shipping is $12.95 for ALL of our DESIGN YOUR OWN gift boxes. You can add express shipping for a flat rate of $19.95 per box.
*Some local Mornington Peninsula areas will qualify for LOCAL delivery - there will be an option to select this at checkout.
Do you ship internationally?
Not at this stage, however we do accept orders from overseas to be delivered anywhere in Australia.
Is there a product limit on the custom design boxes?
No, you can fill up to your heart’s extent! If you are unsure just pop us a message on firstname.lastname@example.org
Is there a card included in the gift box?
Yes, all our gift boxes come with a fully personalised handwritten card. Simply fill in your gift message in the 'add a note to your order' section on the cart page.
I want my receiver to open the box on a specific day, how do I arrange that?
No problem, just add the 'open on' gift tag to your cart and fill in the date together with your gift message in the 'add a note to your order' section on the cart page. We will then make sure this date appears on the gift tag on the outside of the box.